(for the supply of training, consultancy & advocacy services)
Effective from: 3 February 2026
1. General
1.1 The terms and conditions of trade (the ‘Agreement’) of ETiCA (Global), its subsidiary companies, and any Associates working on behalf of ETiCA (Global) (hereafter called the ‘Company’) covering the supply of training and consultancy services to parties (the ‘Client’) are contained herein.
1.2 Orders to the ‘Company’ for the supply of training and consultancy services are only accepted subject to these terms and conditions. If any document placing an order on the ‘Company’ includes or refers to other terms and conditions of contract, then these shall not apply unless agreed to in writing by a Director of the ‘Company’.
1.3 No addition to, or variation of, these conditions will bind the ‘Company’ and ‘Client’ unless it is specifically agreed in writing and signed by both a Director of the ‘Company’ and the ‘Client’.
1.4 These terms and conditions will form the basis of all contracts with the ‘Company’ and ‘Client’, unless otherwise specified by the ‘Company’ and ‘Client’ and only under a signed written agreement.
1.4.1 The ‘Company’ accepts orders for training, consultancy and advocacy services through its website (https://eticaglobal.org), by telephone and by email. In placing an order with the ‘Company’, the ‘Client’ is deemed to have accepted the terms and conditions as contained herein.
1.4.2 These Terms and Conditions are also available on the ‘Company’ website and all ‘Client’s will be informed of these terms and conditions in writing or by email prior to any work being agreed.
1.5 These Terms and Conditions are correct at the date shown on the relevant Quote for Services/course booking documentation and the ‘Company’ reserves the right to vary them without notice. An updated copy will be supplied to the ‘Client’ if applicable or on request.
1.6 The engagement of freelance training, consultancy and/or advocacy experts and/or other principal training, consultancy and advocacy companies (where the ‘Company’ is acting as agent) are covered by these Terms and Conditions, however, personal and professional liability insurance will not be covered by the ‘Company’ – all such liabilities shall be covered by the training, consultancy or advocacy expert/s conducting such training, advocacy and consultancy services.
2. Contract Formation and Right to Cancel
2.1 The Contract Start Date shall be defined as either the day on which the ‘Company’ receives an official order to supply training, consultancy and/or advocacy services from the ‘Client’ (i.e., confirmation of the Quote for Services) or when these Terms and Conditions are agreed by both parties (i.e., the ‘Company’ and the ‘Client’). Whichever date is the earliest shall be defined as the Contract start date.
2.2 Either party may (without prejudice to its other rights or remedies) terminate this Agreement with immediate effect by notice in writing to the other party if the other party defaults in the due performance of any obligation under this Agreement and the defaulting party has not remedied such default within thirty days of receiving a written notice of that default by the non-defaulting party.
3. Training Course Requirements
3.1 All training, consultancy and/or advocacy services provided will be based either via on-line and/or classroom-based (in person). Prior to attendance (online or in person), delegates must provide, unless previously agreed by the ‘Company’, their own writing materials and/or any other personal equipment required to undertake the course (as previously agreed with the ‘Client’). It is the delegates’ responsibility to ensure they are conversant with what personal and professional equipment they may require to undertake the training; the ‘Company’ will bear no responsibility, whatsoever, for delegates being unable to participate in any training programme because of any shortfall or equipment omission by them.
3.2 Delegates must ensure they are capable of withstanding any rigors of training as outlined in the training outline (if applicable). If there are any doubts relating to this, the ‘Company’ may ask the delegate/s to cease the training course. The onus is entirely with the ‘Client’ and individual delegate/s to ensure his or her fitness to undergo training and the ‘Company’ does not accept any responsibility, whatsoever, in this regard. No refund of monies already paid or reduction of fees will be afforded to the ‘Client’ or delegate should a delegate be removed from training.
3.3 Equipment owned by, or leased/lent to, the ‘Client’ to accommodate the required training must not be removed from the training environment. Any damage to ‘Company’ equipment or property caused by delegates will be invoiced to the ‘Client’.
3.4 Certificates of attendance are awarded at the discretion of the ‘Company’ (and in agreement with the ‘Client’), and only to those who successfully complete the training satisfactorily. At the discretion of the relevant trainer, delegates that have been unsuccessful on any element of the training may be allowed to retake the training course although this may still result in being unsuccessful and, if applicable, the delegate may be required to re-take the entire training course and pay the applicable fee where required.
3.4.1 Unless otherwise agreed beforehand and in writing, the registration and issuing of certification and/or accreditation will only be recognised and delivered by the ‘Company’ once payment from the ‘Client’ has been received and paid in full.
3.5 Delegates must attend and complete all aspects of the Training Course in order to qualify for certification and delegates are also required to be punctual at all courses and at all sessions. The full cost of the Training Course will be charged for delegates who arrive late or are absent from all or part of the Training Course. This applies even if the delegate is refused admittance due to lateness or illness.
3.6 Where training is carried out not on ‘Company’ premises, all relevant public liability and other insurances must be provided by the site owner and/or ‘Client’ – the ‘Company’ does not accept any liability whatsoever in this regard.
3.7 The ‘Client’ must ensure that training carried out at locations as specified by them has adequate room in which to carry all elements of the agreed training (as outlined in any training schedule provided). The ‘Company’ reserves the right to, and will charge 100% of, the training fee, for sub-standard or inadequate premises and/or equipment. This includes but is not exhaustive to:
(i) where there is no alternative indoor space in which to carry out the practical training;
(ii) a designated room with enough space to seat all the delegates, or;
(iii) dangerous and/or inappropriate training equipment provided for by the ‘Client’.
3.8 Consumption of alcohol or non-prescription drugs is not permitted during training nor should they be consumed immediately prior to training. The ‘Company’ will refuse to train any delegates who infringe this condition and will require them to leave premises where the ‘Company’ are conducting training. The decision of the ‘Company’ in relation to this is final.
4. Ownership of Intellectual Property
4.1 All intellectual property (IP) and related material (the ‘IP’) that is developed or produced as a consequence of the agreed training course (as outlined in the training schedule), will remain the property of the ‘Company’. The ‘Client’ is granted a non-exclusive limited use licence of this ‘IP’ during the agreed training.
4.2 Title, copyright, ‘IP’ rights and distribution rights of the Intellectual Property remain exclusively with the ‘Company’.
5. Payment
5.1 The ‘Client’ will be invoiced when the Services are complete. Invoices submitted by the ‘Company’ to the ‘Client’ are due within 30 calendar days of receipt:
5.1.1 Unless agreed in writing, payment for all services must be made by Bank Transfer, or by Credit/Debit Card, but must be made in UK Sterling (GBP). The ‘Company’ will not be liable for any bank charges as a consequence of making bank transfers.
5.1.2 Unless agreed in writing, the ‘Company’ will charge daily interest of 1% on any monies owing as a result of any late payment (over the 30 calendar days).
6. Cancellation and Postponement
6.1 The ‘Company’ reserves the right in its absolute discretion and without further liability to change dates, times and venues of training or to cancel an event. In the case of cancellation, all monies will be refunded. The ‘Company’ events are constantly updated and enhanced and the ‘Company’ reserves the right at any time and without notice to alter content and to change trainers, consultants or tutors.
6.2 The ‘Company’ reserves the right to charge a cancellation/postponement fee in respect of contracts that are cancelled or postponed by the ‘Client’. The following refunds will be made in the event of cancellations/postponements prior to training course/consultancy start date:
- More than 28 Days – Full refund
- 21 – 27 Days – 75% refund
- 15 – 20 Days – 50% refund
- 1 – 14 Days – no refund (this time period does not include any weekends)
6.3 Should it become necessary for the ‘Company’ to postpone all or any part of a course or other work due to circumstances beyond their control, a mutually agreeable date will be selected on which to complete the work. The ‘Company’ will not be liable for any costs incurred by the ‘Client’ for such actions (including travel and subsistence costs).
7. Indemnification
Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each party agrees to indemnify and hold harmless the other party, and its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which from or arise out of any act or omission of the indemnifying party, its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination of this Agreement.
8. Entire Agreement
This Agreement represents the entire agreement between the parties in relation to the subject matter of this Agreement and supersedes any previous agreement, whether written or oral, or by any other means (including e-mail and telephone conversations), between the parties in relation to that subject matter.
9. Enurement
This Agreement will enure to the benefit of, and be binding on, the Parties and their respective heirs, executors, administrators and permitted successors and permitted assigns.
10. Governing Law
The Contract shall be governed by the laws of England. Any dispute arising under, or in connection with, these Terms and Conditions shall be subject to the Jurisdiction of the English Courts.
11. Severability
In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
12. Waiver
The waiver by either party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.
13. Force Majeure
The ‘Company’ shall not be liable to the ‘Client’ or be deemed to be in breach of Contract by means of any delay in performing or failure to perform any of the ‘Company’ obligations in respect of the Services if the delay or failure was due to any cause beyond the reasonable control of the ‘Company’, including, but not limited to, acts of God, civil unrest, war, fire, accidents, explosions, and labour disputes (each a “Force Majeure Event”).
End of Terms & Conditions