Fiona is a Professor of Applied Psychology, and Director of the Forensic Psychology Unit at Goldsmiths University of London. Her research in the fields of suggestibility of memory and investigative interviewing has a strong focus on improving the usability, credibility, and reliability of evidence from witnesses.
Her work has had an international impact on operational procedure and policy, including the introduction of new evidence-based investigative interview tools and training resources to the field such as the Self-Administered Interview, the Structured Interview Protocol, and the Timeline Technique.
Fiona regularly works as a collaborator and consultant with practitioners and policy makers to develop and embed effective investigative interview practice. Recent projects include working with the College of Policing (UK) to develop new Authorised Professional Practice interview guidelines for UK frontline officers tasked with eliciting initial accounts from victims and witnesses. Also, contributing to the drafting of the recently launched Revised Istanbul Protocol, 2022. Last, working as part of an International Advisory Council co-ordinated by the Association on the Prevention of Torture (APT) to produce universal standards for non-coercive interviewing and procedural safeguards.
Fiona’s work has been recognised by awards for Academic Excellence, Mid-Career Excellence, and Public Engagement.